Privacy Policy

Welcome to our Privacy Policy
Your privacy is critically important to us. At SINA (Social Innovation Academy), we are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and Uganda’s data protection laws.

This Privacy Policy applies to the use of https://www.socialinnovationacademy.org (“Website”) and governs the collection, use, and processing of your personal data when you interact with our Website. By using this Website, you agree to the practices described in this policy.

1. Who We Are

  • Social Innovation Academy Ltd by Guarantee, registered in Uganda.
    Address: Mayembe Upper, Plot 139 Mpigi Town, P.O. Box 100411 Kampala, Uganda
  • SINA (Social Innovation Academy) gGmbH, registered in Germany.Address: Sieben-Höfe-Straße 144, 72072 Tübingen, Germany

    For any queries or concerns regarding your personal data, please contact us at info@socialinnovationacademy.org.

2. What Information We Collect

Personal Data
We collect personal data that you provide directly to us, such as your name, email address, contact details, and any other information you submit via forms on our Website, such as when you subscribe to our newsletter, donate, or participate in surveys.

Automatically Collected Data
We may automatically collect non-personally identifying information such as your IP address, browser type, language preference, referring website, and the date and time of each visitor request. This data helps us understand how visitors use our Website and allows us to improve our services.

We also collect data about your use of our Website through cookies and similar technologies. For more details, see our Cookies section below.

3. Purpose of Data Collection

We process personal data for the following purposes:

  • To provide and improve our services.
  • To communicate with you, including responding to your inquiries and sending newsletters (if you’ve subscribed).
  • To process donations or any other transactions.
  • To analyze trends and usage of our Website to improve its functionality.
  • To comply with legal obligations and regulations.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., subscribing to newsletters).
  • Contractual Necessity: When data processing is necessary for the performance of a contract, such as processing your donations.
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as understanding how our Website is used and ensuring its functionality.
  • Legal Obligation: When processing is necessary to comply with our legal obligations.

5. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience, serve personalized content, and improve services. A cookie is a small text file placed on your device to track usage and preferences. By continuing to use our Website without changing your settings, you agree to our use of cookies.

You can manage or delete cookies in your browser settings. Disabling cookies may limit certain functionality on the Website. To learn more about cookies and how to manage them, visit our Cookies Policy.

6. Use of Third-Party Services

We use the following third-party services:

  • Google Analytics: To collect information about Website traffic and usage. Data collected by Google Analytics is anonymized, and you can opt-out by using the Google Analytics Opt-Out Add-on.
  • Twingle: To process donations securely, in compliance with GDPR, through servers located in Germany of twingle GmbH, Prinzenallee 74, 13357Berlin, Germany. The twingle GmbH provides the technical platform for the donation process for this donation form. The data you enter when making a donation (e.g. address, bank details, etc.) will only be stored by twingle on servers in Germany for the purpose of processing the donation. We have concluded a contract with twingle for order data processing and when using the twingle donation form we fully implement the strict requirements of the EU data protection basic regulation and the German data protection authorities.Your data will be transmitted on the basis of Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the fulfilment of a contract). If you have given your consent for data processing, you can revoke your consent at any time. A revocation does not affect the effectiveness of past data processing operations.
  • Matomo. In the donation form of twingle, data is collected and stored using the web analysis service software Matomo (www.matomo.org), a service of the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, (“Matomo”) on the basis of twingle’s legitimate interest in the statistical analysis of user behaviour for optimisation purposes in accordance with Art. 6 para. 1 lit. f DSGVO. From this data, pseudonymised user profiles can be created and evaluated for the same purpose. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of the Internet browser of the page visitor. The cookies enable, among other things, the recognition of the Internet browser. The data collected using Matomo technology (including your pseudonymised IP address) is processed on twingle servers.The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. If you do not agree with the storage and evaluation of this data from your visit, you can object to its storage and use at any time by mouse click. In this case, a so-called opt-out cookie will be stored in your browser, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie will also be deleted and may have to be reactivated by you.

We do not share your personal data with third parties except as required by law or for specific purposes mentioned in this policy (e.g., processing donations).

7. Data Retention

We only retain personal data for as long as necessary for the purposes outlined in this Privacy Policy. This retention period will depend on factors such as:

  • Legal requirements (e.g., tax or accounting obligations).
  • Your consent for further communication.
  • The necessity of data for the ongoing provision of services.

8. Data Security

We are committed to securing your personal data. We employ industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of your personal data we hold.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data, subject to certain conditions.
  • Right to Restriction of Processing: You can request us to limit the processing of your data.
  • Right to Data Portability: You have the right to request that we transfer your data to another data controller.
  • Right to Object: You can object to the processing of your personal data under certain conditions.
  • Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at info@socialinnovationacademy.org.

10. Data Transfers

As SINA operates in multiple countries, your personal data may be transferred to and processed outside of the EU, including Uganda. We ensure that appropriate safeguards are in place to protect your data, in compliance with GDPR. This may include standard contractual clauses or other legal mechanisms.

11. Links to External Sites

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of such sites. Please review the privacy policies of these third-party websites before submitting any personal data.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates. Your continued use of the Website after any changes constitutes your acceptance of the new terms.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights under GDPR, please contact us: